Starting on:
Oct 6, 2026
Ending on:
Oct 6, 2026
Moderator(s):
Max Credits:
3 Points
Provider:
Daktari Online
Claim Points
Oct 6, 2026
Ending on:
Oct 6, 2026
Moderator(s):
Mrs
Nkirote Mwiti
Human resource professional Over 15 years' experience in hiring and developing people Includes a decade with GIZ across Kenya and Somalia Experience with fast-growing companies in Nairobi
Venue: Human resource professional Over 15 years' experience in hiring and developing people Includes a decade with GIZ across Kenya and Somalia Experience with fast-growing companies in Nairobi
Max Credits:
3 Points
Provider:
Daktari Online
Claim Points
Professional Presence, Communication & Emotional Intelligence
Starting on:
Oct 6, 2026
Oct 6, 2026
Ending on:
Oct 6, 2026
Oct 6, 2026
Venue:
Description
This session strengthens interpersonal and professional communication skills required for effective healthcare practice. Participants will explore professional communication, teamwork, emotional intelligence, professional presence, body language and approaches to managing challenging interactions in healthcare environments.
Objectives
By the end of the session, participants will be able to:
Demonstrate effective verbal and non-verbal communication in healthcare settings.
Apply appropriate professional communication when interacting with patients, colleagues and other stakeholders.
Explain the role of emotional intelligence in teamwork and professional relationships.
Apply effective approaches to managing challenging workplace interactions.
Demonstrate appropriate professional conduct and presence in physical and virtual environments.
Identify personal communication gaps and develop strategies for improvement.
Presenters
-
Dr.
Njanja Gitahi
Dental Surgeon Management & organisational development specialist Founder of Health Hunter Africa Over 18 years' experience Focuses on healthcare employment opportunities and career development.