Starting on:
Jan 18, 2024
Ending on:
Jan 18, 2024
Moderator(s):
At PCEA Chogoria Chapel
Max Credits:
3 Points
Provider:
PCEA CHOGORIA HOSPITAL
Claim Points
Jan 18, 2024
Ending on:
Jan 18, 2024
Moderator(s):
Dr.
Karin Nzau
Medical Officer
Venue: Medical Officer
At PCEA Chogoria Chapel
Max Credits:
3 Points
Provider:
PCEA CHOGORIA HOSPITAL
Claim Points
Optimisation of Customer Service
Starting on:
Jan 18, 2024
Jan 18, 2024
Ending on:
Jan 18, 2024
Jan 18, 2024
Venue:
At PCEA Chogoria Chapel
At PCEA Chogoria Chapel
Description
To discuss the importance of good customer service in a healthcare facility
Objectives
-To address how teamwork can contribute to good customer service
-To discuss how customer service can give good patient satisfaction
Presenters
-
Mr.
Milan Otieno
Quality Assurance Officer